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Title
Text copied to clipboard!Chiropractic Office Manager
Description
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We are looking for a Chiropractic Office Manager to oversee the daily administrative and operational functions of our chiropractic clinic. The ideal candidate will be highly organized, personable, and capable of managing both staff and patient relations with professionalism and care. As the Chiropractic Office Manager, you will be responsible for ensuring the smooth operation of the clinic, maintaining a welcoming environment for patients, and supporting the chiropractic team in delivering high-quality care. Key duties include supervising front desk staff, managing appointment scheduling, handling billing and insurance claims, and maintaining patient records in compliance with privacy regulations. You will also be responsible for inventory management, ordering supplies, and ensuring the clinic is clean and well-maintained. The role requires excellent communication skills, as you will interact with patients, staff, and external vendors on a daily basis. You should be comfortable using practice management software and have a good understanding of healthcare administration. The Chiropractic Office Manager will also assist in marketing initiatives, such as managing social media accounts and organizing community outreach events to promote the clinic’s services. You will play a key role in staff training, performance evaluations, and implementing office policies and procedures. The ideal candidate will have previous experience in a healthcare or chiropractic setting, strong leadership abilities, and a commitment to providing exceptional patient service. This position offers the opportunity to contribute to the growth and success of a dynamic healthcare practice while developing your skills in office management and healthcare administration.
Responsibilities
Text copied to clipboard!- Supervise front desk and administrative staff
- Manage patient scheduling and appointment reminders
- Oversee billing, insurance claims, and payment processing
- Maintain accurate patient records and ensure HIPAA compliance
- Order and manage office and medical supplies
- Ensure clinic cleanliness and organization
- Handle patient inquiries and resolve complaints
- Assist with staff hiring, training, and performance evaluations
- Implement and update office policies and procedures
- Coordinate marketing and community outreach activities
- Prepare reports on clinic operations and performance
- Liaise with vendors and service providers
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate or bachelor’s degree preferred
- Previous experience in healthcare administration or office management
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Proficiency with practice management software and Microsoft Office
- Knowledge of billing, insurance, and HIPAA regulations
- Leadership and team management experience
- Ability to handle confidential information with discretion
- Customer service-oriented mindset
- Problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Flexibility to adapt to changing clinic needs
Potential interview questions
Text copied to clipboard!- What experience do you have managing a healthcare or chiropractic office?
- How do you handle difficult patient situations or complaints?
- Describe your experience with billing and insurance processing.
- What practice management software are you familiar with?
- How do you ensure compliance with HIPAA and privacy regulations?
- Can you provide an example of how you improved office efficiency?
- How do you prioritize tasks during busy periods?
- Describe your approach to staff training and development.
- What strategies do you use for effective inventory management?
- How would you contribute to the clinic’s marketing and outreach efforts?
